This past week I took my kids to a well known fast food chain. Not something I do often, but I was tired and so were the kids…not sure any of us would have held up long enough to sit in a restaurant. From the minute we walked in, we were greeted by a smile and warm welcome by this employee. After placing our order we waited…and waited, for our food. Two mins became almost fifteen. I can tell you, after a long day of being out, there was a reason why I gave in to fast food…it because we would get our food fast. Each passing minute, I feared we were closer to one of my children melting down. They were like little ticking timebombs. Every few mins this sweet girl would check on our food and us. When it was finally ready, she apologized and offered us a free dessert.
Whether she knew it or not, this girl working behind the counter controlled this conversation. Although normally all smiles, today I was tired and done. This lovely girl could have followed my lead, taken our order and simply blamed the delay and my dissatisfaction on someone else. But she didn’t, she set the tone and steered the conversation and experience in a positive direction, starting with her smile, and although I passed on the dessert offer, her genuine concern during our wait was much appreciated. In the end it was not what I got, but the experience I had. She not only prevented me from becoming upset over the longer wait, but she had improved my mood overall. For that I thank her.
When dealing with others, I think we need to remember that it isn’t only what we do for them, but how we do it. We have the power to change someone’s mindset, brighten their day…starting with something as simple as a smile. How we greet others, from our body language to the words that come out of our mouths, can set the tone for the conversation going forward. Empathy and patience, can do as much for the conversation as our actions.
“Sometimes your joy is the source of your smile,
but sometimes your smile can be the source of your joy.”
Thích Nhất Hạnh
This was a week of thanking all those who make a difference in our children’s lives. This week we all took time to thank the wonderful teachers and educators, this weekend we thank all the wonderful moms out there, and just around the corner we will be thanking the dads. Our children are surrounded by so many people who care and want the absolute best for their physical, emotional, social, and intellectual well being.
As a child, I don’t know that I fully understood how blessed I was to have teachers that were there for us not only in the classroom teaching us the skills we needed to pursue our dreams – but also there for us outside the class as a coach, friend or cheerleader. As an adult looking back, I am so greatly appreciative of all that my teachers provided me. As a parent I have been so lucky to connect with some of the most amazing educators both at my children’s schools and those I’ve learned from on Twitter. These people don’t stop learning when they receive their degree or caring when their day ends at 3:35pm. They are tirelessly giving their time and hearts to make sure our children get the best education possible, and keeping them safe when not in our care.
As a mom, I can honestly say that until you become a parent, you have no idea what it is like. I don’t care how much time you spend with children; nothing compares to the amount of time, care and heart it takes to raise a child of your own….and NOTHING is more gratifying. Every decision you make affects their lives. The toughest part? There is no class or book on the steps to being a “good” parent. You can read and listen to all the advice in the world, but in the end it comes down to you making a decision based on what you feel is best for your child/family. There are many “live and learn” moments.
I feel so lucky to say that I am surrounded by more parents and educators than I can count that not only care about their child or class, but also all the other children and schools out there. They all serve in different ways. The neighbors who pick up your child from the bus stop when you’re running late; the parents volunteering in school to provide the students with a day of fun; the parents and teachers sharing and learning from each other online and in person to find better ways support and educate our children; the dad who coaches long after his children have grown because he loves sharing his passion for the game; the teacher who lends an ear when a student has no one else to turn to; the advocates pushing to improve education.
This week I am so grateful for not only my mother & teachers – but for all the people making a difference in children’s lives every day. You all are what inspire the rest of us to do more and be the best we can be. THANK YOU!